Refund policy

At Sipzz, we ensure quality products. If you are not satisfied, you may request a return or replacement.

Return Window

Returns are accepted within 7 days of delivery only if:

• Product is damaged, defective, or incorrect

• Product is unused and in original packaging

Return Process

To request a return, please email us at:

support@sipzz.shop

Include:

• Order ID

•  Videos

• Reason for return

Refund Process

After approval:

• Refund processed within 5–7 business days

• Refund sent to:

  • Original payment method.
    

  • The Gift card that can only be used on the website of SipZZ

Non-Returnable Items

• Used products

• Physically damaged by a customer

• Items without packaging

Cancellation

The Order cannot be cancelled after it has been placed by the customer

Note

All communication regarding the order will only be made by the official email of the company, which is support@sipzz.shop.

In some circumstances, the founders may themselves contact the customer regarding the order